Custom or made-to-order items are non-returnable and non-exchangeable unless there is a manufacturing defect.
Ready-Made Products
Returns or exchanges for ready-made items may be accepted within 14 days of delivery, provided the item is unused, in its original condition, and packaging.
Defective Items
If you receive a defective or damaged product, please contact us within 48 hours of delivery at info@rustica.design with supporting images.
Contact Information
For any questions regarding our policies or services, please contact us:
